toggle menu


Do You Have A Passion For The Outdoors? We Want To Hear From You!

Over the past 7 years Ice Factor has been the catalyst for taking a number of exceptional individuals, with a passion for the outdoors, and providing the right environment to allow them to progress into the world of the mountaineering professional.

A number of our former staff have progressed from Climbing Wall Award (CWA) to Single Pitch Award (SPA), through the Mountain Leader (ML) syllabus and onto the Mountaineering Instructor Awards (MIA).

 Job Opportunities:

Bar and Barista Staff – Chillers Bar & Grill/Ice Factor Cafe ( Full time)

  • Work well within a team environment?
  • Multi task?
  • Go the extra mile to make a true guest experience?

If so we are looking for full time Bar and Barist staff for Chillers Bar & Grill and the Ice Factor Cafe. Previous experience within a similar role would be advantageous but not essential as full training will be provided.

Job Type: full-time, permenant

  • Required education:  Secondary education

Accommodation may be provided for the right candidate.

Please send CV’s in application to

Full Time Instructor – Ice Factor, Kinlochleven, Glencoe.

In its 14 year history Ice Factor has become a landmark destination for climbers and mountaineers of all abilities. From our base in the Outdoor Capital of the UK, we’ve seen a number of our former colleagues progress through the MLTB/AMI and Guides Schemes.

In 2011 as part of our continued growth we acquired the £32m indoor snow slope at Braehead, Glasgow. We have rebadged our sister site to Snow Factor and now employ over 200 people within the Ice Factor Group.

We are now seeking applicants for full time instructor posts at Ice Factor Kinlochleven.  

You must possess SPA training and have a strong long book of winter  climbing and mountaineering. Preference will be given to candidates who have CWA and a proven knowledge of climbing wall operations.

Advancement through the National Governing Body Awards is supported by the company.

In return we offer a competitive salary, gear allowance, support with rental accommodation and the ability to join a great team in the Outdoor Capital of the UK.   Accommodation available.

Please apply in writing, explaining why you should be considered, what you would bring to the company and how you would help Ice Factor on its journey.   

Please supply photo and accompanying CV, to:   

Closing date 10 02 17.

Food & Beverage Assistant Manager – Ice Factor (Chillers Bar & Grill) 

Chillers Bar & Grill at the Ice Factor Kinlochleven is looking for a full time Assistant Food and Beverage manager.

Applicants must have either managerial or bar experience, a personal license would be an advantage, but training can and will be given.

The Assistant Food & Beverage Manager / Supervisor will be a self-motivated individual with an outgoing and personable manner combined with being standards driven and proactive in your approach to developing the department..

The successful candidate will be responsible for the general day to day running of the bar and grill restaurant with the support of the Ice Factor team.

About the Job

The Assistant Food & Beverage Manager / Supervisor role is varied and ultimately carries the responsibility for a assisting the Food & Beverage Manager with all  bar operation, including organising live music and events. Further duties include motivating & managing a team, interacting with members, cellar management, and Health & Safety.

The successful Assistant Food & Beverage Manager / Supervisor must have excellent standards of customer care and communication skills.

The Assistant Food & Beverage Manager / Supervisor will also be responsible for driving the revenue forward and maximising profitability whilst consistently meeting and exceeding quality standards.

You will be a strong personality, highly motivated, innovative, organised and conscientious, with experience in beverage management, and a desire to provide excellent service.


Applying for an Instructor role

We look for articulate, motivated individuals with a clear track record in the outdoor industry. This does not mean that you have to have a full log book of climbs (but it helps!), rather, we are looking for individuals with the necessary drive, determination and maturity to take them through the journey.

You may have finished a college course with an Outdoor Industry Focus or have been a jobbing instructor working your way towards assessment. We place a lot more weight in your ability to work pro-actively within a team and your ability to always go the extra mile to delight the customer than formal prior training. However, it is essential that you are passionate about the outdoors.

Becoming an Instructor:  What’s involved?

Despite the talk of mountains, courses and assessments,applicants need to appreciate, that the bulk of the work will be centre based.

Trainees will spend the first month shadowing fellow instructors. Throughout the centre manager will aim to provide you with the core skills for running the indoor sessions. There is an increasing level of responsibility as key milestones and internal training requirements are passed, culminating in you running your own sessions with clients.

The role is not just confined to instruction however. The centre operates a cafe, bar-bistro and outdoor gear shop. All members of the team will be rotated around the various depts. to the point where you can comfortably assist in any area of the facility.

The types of sessions that we run, can be clearly seen on the courses section of the website. All trainees are involved in the full range of courses. Where possible we will assist with time off/transport for getting log book hours, crag time and multi-pitch days. During our busy winter guiding season, there is normally the opportunity for getting out on the skills courses and winter mountaineering courses.