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Do You Have A Passion For The Outdoors? We Want To Hear From You!

Over the past 7 years Ice Factor has been the catalyst for taking a number of exceptional individuals, with a passion for the outdoors, and providing the right environment to allow them to progress into the world of the mountaineering professional.

A number of our former staff have progressed from Climbing Wall Award (CWA) to Single Pitch Award (SPA), through the Mountain Leader (ML) syllabus and onto the Mountaineering Instructor Awards (MIA).

To register your interest for any future vacancies, keep and eye on our website, social media or get in touch at

Retail Assistant

The Ice Factor Group is seeking applicants for the post of Retail Assistant, based at the iconic Ice Factor, Kinlochleven, Glencoe, Scotland.

Sitting in the heart of the Outdoor Capital of the UK, Ice Factor plays a key role in the Lochaber economy by attracting over 130,000 annual visitors.

The customer base is incredibly varied, ranging from family visitors seeking basic camping items through to guides, instructors and mountain rescue teams.

You should be an outdoor enthusiast with detailed knowledge of products and brands allied with a strong network of established relationships within the sector.

Your passion for retail should be self evident from your experience. You will be familiar with operating in a strong sales environment and thrive operating in an autonomous role. You will be expected to contribute to buying decisions, presentation and daily management of the physical and online stores.

The role will appeal to existing retail personnel looking for a more autonomous role with the ability to influence decision making.

In return we offer a competitive salary, opportunities for career progression, training and support and the opportunity to live in an area of outstanding natural beauty.

Shared accommodation is available within the village of Kinlochleven.

As the Mountaineering Council’s National Centre for Ice Climbing and Regional Centre of Excellence for Mountain Sports, you will be joining a small team of dedicated professionals with a common love of the mountains.

Essential Skills:

  • Outdoor industry knowledge
  • Excellent IT skills

Please apply in writing, with accompanying CV to:

Tracey Smith: tracey@ice–

Apply for an Instructor Position

Currently there are no vacancies available. To register your interest for any future vacancies, keep and eye on our website, social media or get in touch at

Becoming an Instructor:  What’s involved?

Despite the talk of mountains, courses and assessments,applicants need to appreciate, that the bulk of the work will be centre based.

Trainees will spend the first month shadowing fellow instructors. Throughout the centre manager will aim to provide you with the core skills for running the indoor sessions. There is an increasing level of responsibility as key milestones and internal training requirements are passed, culminating in you running your own sessions with clients.

The role is not just confined to instruction however. The centre operates a cafe, bar-bistro and outdoor gear shop. All members of the team will be rotated around the various depts. to the point where you can comfortably assist in any area of the facility.

The types of sessions that we run, can be clearly seen on the courses section of the website. All trainees are involved in the full range of courses. Where possible we will assist with time off/transport for getting log book hours, crag time and multi-pitch days. During our busy winter guiding season, there is normally the opportunity for getting out on the skills courses and winter mountaineering courses.

Join our Admin Team

We have full time and part time permanent positions within our reception team. Reception team members must have excellent communication skills, great IT skills and an understanding of climbing/ mountaineering.

Accommodation is available if required.

Please submit your CV and covering letter to

Join our Food & Beverage Team

Bar and Barista Staff ( Chillers Bar & Grill / Ice Factor Cafe)

We have part time and full time seasonal positions in our Bar / Grill and cafe.   Accommodation is available if required.

Please submit your CV and covering letter to